6 Questions to Ask Your Jewellery Supplier


Not matter what you are shopping for, it is important to buy jewellery from a recognised supplier. Price is irrelevant when purchasing jewellery because even the smallest gift can mean a lot to the right kind of person. Buying jewellery is generally a moment filled with emotional significance, so it is vital that you choose the right type of supplier when purchasing your gift. Here are 6 questions to ask your jeweller before you decide to buy.

  1. Is the company well-established and recognisable?

Before you make a purchase, you should check how long the company has been in business, you can also carry out some research online to see what other people are saying about them. If you find a reliable jeweller who treats you well and provides an excellent service, you’ll be able to use them on multiple occasions for a variety of reasons.

  1. What kind of services does the company offer?

You’ll want to know what kind of services the company offers before you decide to buy products from their catalogue, do they offer free delivery? Can they offer a cleaning service for important items? These are all good questions to ask before you purchase jewellery from them.

  1. Do they offer a delivery service?

If you select items from their online store, you’ll want to find out how long it takes to deliver goods, most reputable suppliers will deliver products within 30 days of purchase, but you should inquire about these services if you can’t find information online.

  1. How good is their range of products?

If you’re purchasing goods from their online sites, you’ll be able to browse through their products quite easily and decide for yourself whether they have an extensive range of items. All high-quality jewellers will have a substantial list of products both online and in their store, they should be able to offer you anything from designer rings to timeless watches.

  1. How will they refund a product if you’re not satisfied?

It is important to read through a jeweller’s terms and conditions before you purchase goods, if you buy online you should find out whether they cover the cost of return, you should also know what type of method of payment they’ll use when refunding your money. If the product was defective or not what you ordered, the company should provide a full discount and pay for the cost of delivery if ordered online.

  1. Can you trust the supplier?

This is a question you must ask yourself, rather than the jeweller, the company must be reliable and trustworthy if you are to use their services. It is better to find out as much information as possible before using a specific company, once you’ve gathered enough background history and you feel like you can trust them, then it is time to make a purchase.

Buying jewellery can be a big decision, regardless of the price of the product. Most of the time jewellery holds some sort of sentimental value so it is important to deal with a trusted company. Remember to ask as many questions as possible and only carry out a monetary transaction with a recognised supplier.

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